Natural Products Expo West 2013: Show Policies

Official Show Policies

 With over 60,000 people in one building, it is our goal to ensure the safety of and enjoyment for all attendees and exhibitors at the show, we appreciate your cooperation in adhering to the show policies below.

Admission Policy/Required Proof of Business

All persons planning to attend Natural Products Expo must be registered. Natural Products Expo is a private trade show open to the trade only, and not open to the public. Individuals who cannot document their direct, professional affiliation to the trade are not qualified to attend the trade show.

Click here for a complete list of business type definitions and pricing.


Announcements are only made for lost children. Message boards and lost and found are available at the Show Office. We encourage attendees, if separated from their group, to designate the Show Office as the location to meet.

Child Policy

Anyone 16 years and older must qualify to register as an attendee or exhibitor and will be required to show business proof (for examples click here). Children 15 years and younger are required to have a Children’s Badge and must be under adult supervision at all times. You will be required to present proof of age (i.e. birth certificate, government/state issued ID). Only one Children’s Badge will be issued per registered adult. All Children’s Badges must be picked up at the child care office. No one under 18 years of age will be allowed on the show floor during move-in and move-out.  Childcare Information and Registration.

Literature, Product Distribution & Sample Bag Policy

It has been determined from both attendee and exhibitor feedback that one sample bag per day is sufficient for buyers to bring home product and literature from the show floor. Therefore, each attendee is permitted to exit the show floor with one sample bag per day. Company promotion, sample and literature distribution by exhibitors must be done within their contracted exhibit space, with the exception of designated sponsorships and marketing opportunities. Additional bags will be donated to local food banks and charities. At the close of the show on Sunday, exhibitors can donate their remaining product to the local food bank or authorize an attendee to take the product with them. In the instance an exhibitor would like to authorize an attendee to take a large quantity of product samples that exceed more than one sample bag, the exhibitor and attendee must visit the GES Service Center prior to the close of the show floor at 4:00 pm. At this time, the exhibitor must complete either an Outbound Material Handling Form to send the product home with the attendee or a Bill of Lading to ship the product to the attendee. GES will provide further instructions to the attendee on pick-up location and time. Product may not be sold to an attendee.

Meetings, Events & Seminars

All meetings, events and seminars must be registered with Expo Show Management. Meetings, events and seminars not designated or organized as a part of the show, are not permitted during show floor hours or Expo hosted events. Events, seminars and meetings must be registered and approved by using the Exhibitor Hosted Events Form. Exhibitors have the option to publish their meeting or events on the Expo website or indicate on the form it is a private event. If it is indicated as a private event, it will not be published on the website. Exhibitors wishing to organize a seminar are encouraged to do so through the Exhibitor Presented Seminar program, in which they receive promotion to all show attendees through the website, and onsite schedules and signage (deadlines apply).

No Smoking

All Expo areas are non-smoking. Anyone who wishes to smoke may do so outside of the building. We appreciate your cooperation.

No Pets

Pets are not allowed at Natural Products Expo West/Engredea. The only exception is for service animals. Please contact Customer Service with questions.


Exhibitors are permitted to photograph and/or video tape their own booth. Working members of the press are required to check-in at the Press Room, receive an authorization sticker and be escorted by the Press Room staff in order to photograph and/or videotape at the show. No other photography or videography is permitted. Exhibitors who do not want the press to photograph or video tape their booth should inform the Press Room staff onsite.

Exhibitors and attendees understand that Expo Show Management or its authorized representatives may conduct interviews and may take photographs and/or videotape at the Natural Products Expo/Engredea. Exhibitors and attendees hereby grant to Expo Show Management and its authorized representatives the absolute right and permission to use my name, likeness, biographical information, voice, content of any interview, image and/or photograph and any other indicia of persona ("Persona") or to refrain from doing so, in any manner or media whether existing now or hereinafter developed (including without limitation the World Wide Web and the Internet), worldwide, for trade, advertising and/or promotional purposes. Exhibitors and attendees agree Exhibitors and attendees shall have no rights of review or approval, no Claim to compensation, and no Claim arising out of or resulting from the use, alteration, blurring, distortion or illusionary effect (whether intentional or otherwise) or use in any composite form of Persona and agree to release and hold Expo Show Management and its authorized representatives harmless for any and all such use(s).

Rolling Carts & Strollers

For safety reasons, rolling carts, rolling bags, strollers, and bags with wheels are not permitted on the show floor during show floor hours, except where such rolling carts or bags are a medical necessity. Coat Check is available to store these items. Exhibitors may roll in small briefcases and small backpacks prior to the show floor opening each day from 7:00-10:00 am. Please go to the Show Office with any onsite questions or needs.


Only contracted exhibitors are permitted to promote their products, services or company at the Natural Products Expo West. Unless a marketing opportunity (i.e., sponsorship, showcase, exhibitor-presented seminar) has been contracted by the exhibitor, all company promotion and product sampling must occur within the contracted booth space. This includes, but is not limited to "roaming" characters, handing out flyers, approaching exhibitor booths to sell products, leaving and/or distributing product information in public spaces and show floor aisles. Exhibitors found doing so will be sent back to their booth space and materials left will be recycled. Attendees will be asked to leave the show and forfeit their badge. Any "suitcasers" should be reported to the Show Office.

Badge Reprint Fee

In the event that you lose or forget your badge there will be a reprint fee for a replacement badge. To have a replacement badge printed please go to registration with your identification, and one will be printed for you for a as detailed below:

Reprint Badge fees are:
Retailer: $55.00
Non-Retailer: $100.00
Exhibitor: $100.00

Right to Verify Identity

The Natural Products Expo/Engredea reserves the right to verify the identity of any persons, accepting and/or using a show badge. Any person found using another person’s badge will have the badge confiscated and will be asked to leave the premises or correctly register.

Refund Policy

There will be no refunds for any reasons.

Hold Harmless Policy

Expo attendees hereby agree to release and hold harmless Expo Show Management, its employees, vendors, agents, contractors, and owners from any and all alleged and/or actual liability, claims, actions, lawsuits, damages, or losses, of any kind (Claim”) which arise out of or result from attendance at and participation in the event, including but not limited to property damage and personal injuries, whether or not foreseeable.

Right to Deny or Remove

We reserve right to deny admission to, or remove any party from, Natural Products Expo West or Engredea for any reason.

All show policies are subject to change.