Embark on your journey as a first-time exhibitor at Natural Products Expo West with confidence! Our tailored tips and suggestions guarantee your staff and booth captivate attention, making a memorable impression on attendees.
Show Floor Dates and Hours
Click here to view the show dates and hours.
Important First Steps (Deadlines, Hotel Info, Badges, etc.)
- Reserve Housing - Book early to help guarantee rooms and rates
- Login to the Exhibitor Hub to review important deadlines
- Purchase Lead Retrieval for seamless lead collection
- Edit Booth Info - Update your Directory Listing
- Get Badges! – Register for your Exhibitor Badges
- My Account – Print Your Statement or Make a Payment
Hotel and Travel Options
Please note: onPeak is the only official housing provider associated with Natural Products Expo West. While other hotel resellers may contact you offering housing for your trip, they are not endorsed by or affiliated with the show. Entering into financial agreements with such companies may have costly consequences.
To contact onPeak:
Online booking: Travel Page
Phone: 800.388.8812
Email: [email protected]
Exhibitor Service Kit
The Exhibitor Service Kit (ESK) is your one stop guide to show and rules and regulations, shipping and move in information, and ordering carpet, furniture, etc. for your booth. Log into your Exhibitor Hub to access the Exhibitor Services Kit and other resources.
Success: Tips for Pre-show Preparation and Onsite Action Items
Pre-Show
- Have you decided your goal for the show? Is it to write orders, get brand awareness, make connections? It sounds simple, but having this answer can make your show even more successful.
- Contact your customer base telling them you will be at the show and what booth your booth number is.
- Utilize the social media toolkit to share that you'll be at Expo West to create connections and build buzz.
- Marketing and Sponsorships can add that little something extra to help you stand out from the crowd.
- Wondering what to pack? Don't make these first-time exhibitor packing mistakes.
- Become familiar with Expo West's ETHOS initiatives to help continue a safe and inclusive show.
Onsite
- Onsite deals: Incentivize onsite engagement and boost sales with exclusive Show Specials! Offering enticing deals for orders placed directly at your booth is a surefire strategy to drive more onsite connections.
- Lead Retrieval: Investing in a badge scanner will help to keep track of sales leads and their contact info which will also save time and effort in the long run.
- Badge/ID: Make sure that you have your badge and photo ID on you at all times.
- Meals: Make sure you have water and snacks.
- Need help onsite? Know your Floor Manager and GES Service Executive.
- Education and Events: Take advantage of educational seminars as well as events that offer onsite networking opportunities.
Boothmanship
What is Boothmanship?
Simply put, Boothmanship is the way you conduct yourself when you are in your booth during show floor hours. It can go a long way in determining whether or not you have a successful show. Here are a few tips and ideas on how to make good Boothmanship work to your advantage:
- It takes only 4 seconds to make a first impression on an attendee--good or bad--and you only have 1 chance to make a first impression! Click here for tips on how to forge authentic connections.
- An average salesperson in an exhibit will make 6 contacts an hour.
- 55% of communication at a trade show is non-verbal.
- 86% of what an attendee will remember about your exhibit is related to the booth staff's performance, actions and comments.
- 6 weeks after the show, attendees won't remember your booth but they WILL remember you!
Tips for a Top-Notch Booth Staff
Attendees have expectations when they come to your booth. To be memorable, be:
- Enthusiastic
- Professional
- Knowledgeable
- Friendly
- Courteous to your "guests"
Tips for Booth Etiquette
- Be approachaple and welcoming and actively seek connections with attendees.
- Make sure you are presentable in appearance and are following your company's dress code.
- Pay attention to your body language during conversations and downtime.
- Familiarize yourself with your company's products, services, promotional materials, and audience.
- Step away from the booth if you need to eat, take a phone call, check email, record prospect information or take a break.
- Exhibit professionalism throughout the event, representing your company proudly while refraining from disclosing confidential information or speaking negatively about competitors.
- Display badges prominently on your chest or right shoulder to ensure your name is easily visible during handshakes, avoiding awkward interactions.
- Familiarize yourself with staff responsibilities, the sales script, company objectives, and effective lead capture techniques.
- Always have a selection of conversational starters prepared to smoothly engage with visitors.
Post Show
Make sure that you follow up with your booth leads within a week of the show. This will help keep your product fresh in their mind, show that you want to do business, and get your leads into the next step of the sales process.
Evaluate the event based on your goals. What worked; what didn't?
Contact Us
Your Client Services Specialist is there to assist you with any logistical questions you may have about the show—including questions about the Exhibitor Service Kit, Booth Rules and Regulations, Badge Registration, etc.
