Natural Products Expo West is part of the Informa Markets Division of Informa PLC

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Contact Your Account Manager

Generic Questions

Our customer service team is excellently equipped to handle many of your requirements and are dedicated to making your Expo experience as smooth and successful as possible.

If you have questions regarding:

  • Registration
  • Business Categories & Qualifying for the Event

You can contact a Customer Service Representative by emailing [email protected] OR by calling 1.303.390.1776 or 1.866.458.4935 (toll free, U.S. only). 

Other Resources:


Client Services Specialists (Logistics)

Your client service specialist can assist with EXHIBITOR questions regarding:

  • Exhibitor Service Kit (ESK)
  • Important exhibitor deadlines including Move-In/Move-Out
  • Certificate of Insurance (COI)
  • Sampling Rules & Regulations
  • Registration and Badges
  • Uploading Company Information and Product Descriptions

Yvonne Pfeifer

Client Services Specialist
866.458.4935

Ashley Witherspoon

Client Services Specialist
866.458.4935


Sales & Sponsorship

As of October 1, 2023, there have been some structural changes made to our sales team for New Hope events, digital, and print advertising business. Moving forward, our Business Development Executives will manage any “New Business.” This is defined by a company who has not exhibited at a New Hope show in the past or has not exhibited since 2021. If your company is a “New Business” by this definition, please reach out to Brett, Sophy, Collin, or Zach (based on billing state or service provider category). If you are a Returning Exhibitor, defined as exhibited or advertised in 2022 or sooner, your company would go to your normal account manager (listed under Exhisting Business Team).

New Business (US & Canada)

Brett Carrey

Business Development Executive
917.379.4812
Accounts A-F & Mindful Beverage 

Sophy Bohbot

Business Development Manager
212.600.3677
Accounts: G-O & Conscious Beauty

Collin Steele

Business Development Executive
212.951.6742
Accounts: P-Z

Returning Service Providers: please contact [email protected].

*Service Providers: Legal/Regulation/compliance, Advertising/PR/Media/Marketing Agencies, Contract Manufacturers/private label, Quality Assurance/Quality Control, Packaging, Consultants, Financial Institutions, Education/Training, Investment Banking, Industry Tech, Labs, Trade Solutions, Investor, Printing/Labels, Equipment Manufacturing, Certifiers, Testing, Inspection, Diagnostics, Plastics, ecommerce media platform, shopper marketing, search engine platforms, sustainability/ESG providers, shipping/logistics, data/insights, amazon spend/e-tailer experts, SAS platforms/vendors, virtual booth/trade show providers, sampling providers, consulting groups, advisor groups, etailers. Includes international service providers except Asia.

Not Included: Wholesalers, Distributors, Associations, Brick and Mortar Retailers

Existing Business 

Ashley Patterson

Sales Development Executive
720.601.9946

Sam Owen

Account Manager
212.600.3838

KB Nau

Account Manager
212.600.3834

Lisa OBryan

Sales Director
212.600.3835

International Business

Jiani Lai

Account Manager
CPG and Service Providers
Asia (except India)
480.431.8739

Simone Tanda

Senior Sales Manager
CPG and Service Providers
Africa, Asia (India), Carribean, Central America/Mexico, Eastern Europe, Europe, Middle East, Oceania, Russia, South America